SHOPPING MADE EASY
Order by Phone Office 508-529-3384 Retail Store/Warehouse 508-478-4943 (4WHF)
PAYMENT - We accept MasterCard & Visa. We will also accept postal money orders or bank checks but orders will be held until they have cleared.
SPECIAL ORDERS - Special Orders for items not found on our Website or in our Retail Store are not a problem. Please call us with your needs. Special Orders need to be Pre-paid and are Non-returnable.
C.O.D - We do not accept returns C.O.D. We also do not ship orders C.O.D.
DAMAGED ORDER - Should your order arrive damaged PLEASE CALL US IMMEDIATELY. We will instruct you on the proper procedure to handle it. Do not dispose of ANYTHING. Please save the box, packaging materials, packing slips and any item in the box. DO NOT return the merchandise to us before contacting us as this may cause the claim to be denied and therefore you would receive no refund or replacement.
RETURNS - Please use the Returns form located on our site. No returns are accepted on Closeouts/Sale Items or Special Orders. All returns are subject to a 10% restocking fee.
BACKORDERS Although we pride ourselves on having our items IN STOCK as well as FAST processing and shipping, occasionally backorders occur. Normally it is due to Customs, Weather & Vendor Shortages. If this occurs we will notify you when the expected delivery date is and your credit card WILL NOT BE CHARGED.
ORDER CONFIRMATION – Upon completion and checkout of your order a confirmation e-mail will be sent, within 24-48 hours of placing your order you will receive a confirmation of the shipping date and carrier.
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